Platform Policies &
Terms of Use

1. Parties

"Company," "we," "us," or "our" means Balthrop Logic Operating Systems, Inc. d/b/a BLOS™, a Virginia corporation.

"Platform" means the BLOS™ Legal Command Platform, including Litigation Command, BLOS LegalOS™, Accident Reconstruction Studio, Demand Package Generator™, and all associated modules, APIs, and services accessible at litigation-command.balthroplogic.com.

"Tenant" means a law firm, organization, or individual that registers for a Platform account.

"User" means any individual authorized by a Tenant to access the Platform under that Tenant's account.

"You" means the Tenant and, where applicable, each User acting on the Tenant's behalf.

2. Account Registration

To access the Platform you must register for an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us immediately of any unauthorized access at admin@balthroplogic.com.

Each Tenant account is isolated from all other Tenant accounts. Your case data, documents, chat history, and uploaded files are accessible only to users within your Tenant account and to authorized Company administrators for support and security purposes.

3. Seat-Based Licensing

Access to the Platform is licensed on a per-seat, per-tenant basis. A "seat" is a license for one active billable user (owner, administrator, attorney, or staff member) within a Tenant account.

• The number of active billable seats is limited to the number of seats purchased under your subscription.
• Non-billable roles (client, read-only, student) do not consume a seat.
• Adding users beyond your purchased seat count requires purchasing additional seats.
• Pricing for additional seats is set forth in your subscription agreement or the current pricing schedule at the time of purchase.

4. Trial Period

New Tenant accounts receive a fourteen (14) day free trial. During the trial period:

• No payment information is required;
• Access is limited to modules included in the trial tier;
• Upon trial expiration, access to modules is suspended until a paid subscription is activated;
• Case data, documents, and history are preserved for a period of thirty (30) days following trial expiration, after which the Company reserves the right to delete inactive trial account data.

5. Acceptable Use

You agree to use the Platform only for lawful purposes in connection with legal practice, litigation support, and legal operations management. You agree not to:

• Upload content that violates applicable law or third-party rights;
• Attempt to access another Tenant's data, systems, or files;
• Reverse engineer, decompile, or extract the Platform's source code or AI models;
• Use the Platform's AI outputs as legal advice or submit AI-generated content to any court without independent attorney review and verification;
• Attempt to circumvent seat limits, access controls, or module entitlement restrictions;
• Use the Platform to transmit spam, malware, or unauthorized automated requests;
• Represent that the Platform is a licensed attorney or that its outputs constitute legal advice.

6. Intellectual Property

The Platform, including all software, AI models, workflows, designs, trademarks (including BLOS™, Litigation Command, Demand Package Generator™, and BLOS LegalOS™), and related documentation, is owned by Balthrop Logic Operating Systems, Inc. and protected by applicable intellectual property law.

You retain ownership of all case data, documents, and content you upload to the Platform ("Your Content"). You grant the Company a limited license to process, store, and transmit Your Content solely as necessary to provide the Platform services.

7. AI-Generated Content

The Platform uses artificial intelligence to generate legal drafts, research summaries, analysis, and related content. All AI-generated output must be reviewed and verified by a licensed attorney before use in any legal proceeding, court filing, or client communication. The Company makes no representation that AI-generated content is accurate, complete, current, or free from error. See the Platform Disclaimer for the full scope of AI limitations.

8. Data and Security

The Company implements reasonable technical and administrative safeguards to protect Tenant data. These measures include encrypted storage, tenant data isolation, access controls, and audit logging. No system is completely secure. You are responsible for the security of your login credentials and for ensuring that users on your account comply with these Terms.

The Company does not sell, share, or disclose Your Content to third parties except as necessary to provide the Platform services (e.g., AI provider API calls), comply with applicable law, or respond to a valid legal process.

9. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM SECURITY VULNERABILITIES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU IN THE THREE (3) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100.00). THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Virginia without regard to conflict-of-law principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Virginia. You consent to personal jurisdiction in those courts.

12. Changes to These Terms

The Company may update these Terms at any time. Notice of material changes will be provided by email to the Tenant's registered billing address or by notice within the Platform. Continued use of the Platform following notice of changes constitutes acceptance of the revised Terms.

13. Termination

Either party may terminate a Tenant account at any time. The Company reserves the right to suspend or terminate accounts that violate these Terms, pose a security risk, or remain inactive for extended periods. Upon termination, Tenant data will be retained for thirty (30) days to allow export, after which it may be permanently deleted.

14. Contact

Balthrop Logic Operating Systems, Inc. d/b/a BLOS™
Email: admin@balthroplogic.com
Website: balthroplogic.com

1. Who We Are

Balthrop Logic Operating Systems, Inc. d/b/a BLOS™ ("Company," "we," "us") operates the BLOS™ Legal Command Platform. This Privacy Policy explains how we collect, use, store, and protect information in connection with the Platform.

2. Information We Collect

Account Information

• Firm name, account owner name, email address, and password (hashed — never stored in plain text);
• User role, seat status, and account activity timestamps;
• Billing email address and subscription status (payment card data is processed by Stripe and not stored on our servers).

Case and Matter Data

• Case names, numbers, courts, judges, and jurisdictions you enter;
• Deadlines, draft documents, Table of Authorities entries, and case notes;
• Documents and files you upload to the Platform.

AI Interaction Data

• Chat messages and prompts you submit to the AI assistant;
• AI-generated responses, which are stored in your account's chat history;
• Workflow mode and session identifiers associated with each interaction.

Usage and Technical Data

• Feature usage events (which modules were accessed, document uploads, AI requests);
• Audit log entries recording account actions;
• Server logs including IP addresses and browser information, retained for security purposes.

3. How We Use Your Information

• To provide the Platform — operate case management, AI assistant, document storage, and all Platform modules;
• To process AI requests — your prompts and document text are transmitted to our AI provider (currently OpenAI) to generate responses. This transmission is governed by our data processing agreement with the provider;
• To send transactional emails — account invitations, welcome messages, password resets, and trial expiry notices via our email system;
• To enforce these Terms — monitor for abuse, security incidents, and Terms violations;
• To improve the Platform — aggregate, anonymized usage patterns may be reviewed to inform development priorities.

4. Tenant Data Isolation

Every Tenant account is assigned a unique identifier. All case data, documents, chat history, deadlines, drafts, and citations are stored with that identifier and are never accessible to users of any other Tenant account. Queries to the database are scoped by Tenant ID on every request. Uploaded files are stored in isolated directories partitioned by Tenant ID.

5. AI Provider Data Processing

When you submit a prompt to the AI assistant, the content of that prompt — including any case text, document excerpts, or legal questions — is transmitted to our current AI provider (OpenAI, Inc.) via an encrypted API connection. We do not transmit your firm name, client names, or personal identifiers as part of that request unless you include them in the prompt text itself.

You should not include privileged, confidential, or personally identifiable information in AI prompts beyond what is necessary for your specific task. The Company is not responsible for how AI providers process submitted data under their own terms and policies.

6. Data We Do Not Collect or Sell

• We do not sell, rent, or trade your data to any third party;
• We do not run advertising on the Platform and do not share data with advertisers;
• We do not use your case data to train AI models;
• We do not store payment card numbers — payment processing is handled by Stripe, Inc.

7. Data Retention

• Active accounts: Data is retained for the duration of the active subscription;
• Trial accounts: Data is retained for thirty (30) days following trial expiration, then may be permanently deleted;
• Cancelled accounts: Data is retained for thirty (30) days following cancellation to allow export, then permanently deleted upon request or automatically;
• Audit logs: Retained for a minimum of one (1) year for security and compliance purposes.

8. Security

We implement technical safeguards including encrypted data transmission (HTTPS/TLS), hashed password storage (bcrypt), per-tenant database scoping, access control enforcement on every API request, signed authentication tokens, and server-level access logging. No system is completely secure, and we cannot guarantee that unauthorized access will never occur.

9. Email Communications

By registering for the Platform, you consent to receive transactional emails from noreply@balthroplogic.com, including account invitations, welcome messages, password resets, and trial expiry notices. These emails are necessary for Platform operation and cannot be opted out of while your account is active. You may unsubscribe from any future marketing communications at any time.

10. Your Rights

You may request access to, correction of, or deletion of your account data at any time by contacting admin@balthroplogic.com. We will respond to verifiable requests within thirty (30) days.

11. Children's Privacy

The Platform is intended for use by legal professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email to the registered billing address or by notice within the Platform. Continued use of the Platform following notice of changes constitutes acceptance of the revised Policy.

13. Contact

Balthrop Logic Operating Systems, Inc. d/b/a BLOS™
Email: admin@balthroplogic.com
Website: balthroplogic.com

1. Not Legal Advice

The Platform, including all AI-generated content, legal research outputs, draft motions, discovery documents, case analyses, deadline calculations, and strategy recommendations, constitutes litigation-support material only. Nothing produced by the Platform constitutes legal advice, legal opinion, or the practice of law.

Balthrop Logic Operating Systems, Inc. is a technology company, not a law firm. No employee, contractor, or AI system associated with the Platform is acting as your attorney.

2. No Attorney-Client Relationship

Use of the Platform does not create an attorney-client relationship between you and Balthrop Logic Operating Systems, Inc. or any individual associated with the Company. Communications made through the Platform are not protected by attorney-client privilege.

3. AI Limitations

The Platform's AI assistant generates responses based on patterns in training data and the content you provide. AI-generated outputs:

• May contain errors, omissions, outdated information, or fabricated citations;
• Do not reflect real-time legal developments, recent court decisions, or current rule amendments;
• Are not a substitute for Westlaw, Lexis, or other authoritative legal research databases;
• Should never be submitted to a court or included in a client communication without independent verification by a licensed attorney;
• May vary across sessions even when given identical input.

4. Deadline and Procedural Calculations

The Platform may assist with deadline tracking and procedural calendar management. All deadlines, limitations periods, filing dates, and procedural requirements must be independently verified against the applicable court rules, local rules, standing orders, and the official court docket. Court rules change. Local variations exist. The Platform does not account for court-specific deviations, emergency orders, or clerk-imposed requirements. Missing a deadline is the attorney's responsibility, not the Platform's.

5. Virginia Module Limitations

The Platform includes a Virginia Module providing guidance on Virginia Code, Rules of the Supreme Court of Virginia, and Virginia appellate practice. This content:

• Is based on Virginia law as understood at the time of development and may not reflect recent amendments or decisions;
• Does not substitute for independent research using official Virginia sources;
• Does not account for local circuit court practices, individual judge preferences, or clerk-specific requirements;
• Is not a comprehensive treatise and should be used as a starting point for research, not a final authority.

6. Document Generation

Documents generated by the Platform — including demand letters, motions, discovery requests, proposed orders, and other legal instruments — are drafts only. They require attorney review, revision, and approval before use. The Platform does not verify:

• The accuracy of facts or allegations you provide as input;
• Compliance with local court formatting rules;
• Proper caption format, case numbers, or party names;
• Applicable filing fees, service requirements, or procedural prerequisites.

7. Confidentiality of Uploaded Content

Documents, case files, and text you upload to the Platform may be transmitted to third-party AI providers for processing. Do not upload documents containing client personally identifiable information, privileged communications, or trade secrets unless you have evaluated the confidentiality implications of doing so and have client consent where required by applicable rules of professional conduct.

8. Professional Responsibility

Use of the Platform does not relieve attorneys of their professional responsibilities under applicable rules of professional conduct, including obligations of competence, diligence, supervision of non-lawyer assistance, confidentiality, and candor to the tribunal. Attorneys are responsible for supervising the use of AI tools in their practice and for all work product submitted under their name.

9. No Warranty of Accuracy

THE COMPANY MAKES NO REPRESENTATION OR WARRANTY THAT THE PLATFORM'S OUTPUTS ARE ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR ANY PARTICULAR LEGAL MATTER. USE OF THE PLATFORM IS AT YOUR OWN RISK.

10. Acknowledgment

By using the Platform, you acknowledge that you have read and understood this Disclaimer, that you are a legal professional or acting under the supervision of a licensed attorney, and that you accept sole responsibility for independently verifying all Platform outputs before use.